Frequently Asked Questions

Can I use your products around animals and kids?

Absolutely! Bug Bug DIY kits include a top-notch, professional-grade pesticide that is not only highly effective but also completely safe for both animals and children. We prioritize the well-being of your loved ones, so we kindly request that you ensure the pesticide is thoroughly dry before allowing your children and pets to come into contact with it. With Bug Bug DIY kits, you can confidently create a bug-free environment without compromising on safety!

What is the difference in pesticides used in the DIY kits?

BugBug DIY takes pride in using premium-grade pesticides, carefully selected based on the prevailing season and prevalent bug species. This ensures optimal efficacy and control between both of our in-house formulas.

Synthetic Formula: A pro-grade, odorless chemical with a 60-day lifespan. It's safe for pets and kids, as long as it's allowed to dry completely (30 minutes to an hour) before contact.

Natural Formula: A potent natural pesticide that carries a mild, pleasant scent derived from essential oils. With a 30-day duration, it's also pet and kid-friendly upon full drying after application.

Can I spray indoors?

At the forefront of our recommendations is the outdoor barrier spray, forming a protective shield around your home, effectively preventing pests from entering. Occasionally, a light indoor application may be necessary. However, it's essential to take precautions, such as relocating pets' water bowls and food, along with human food. Prioritize safety by ensuring the product has thoroughly dried before allowing children or pets to come into contact with any sprayed surfaces. Your loved ones' well-being is our utmost concern!

How large of an area can each shipment cover?

Bug Bug DIY covers homes up to 4,500 square feet.

How does your “Pest-Free guarantee" work?

At Bug Bug, your satisfaction is our top priority. We're incredibly confident that you'll be thrilled with our service products. However, if for any reason you find yourself unsatisfied with the results or the items you purchased, we are committed to making it right. Rest assured, we have various options to cater to your specific needs – from sending specialty treatments to devising personalized treatment plans, or even providing a full refund. Simply get in touch with our dedicated support team, and we'll
ensure you're taken care of promptly and to your utmost satisfaction. Your happiness is our guarantee!

How long does each application last and when do I need to reapply?

Optimize your Bug Bug subscription for year-round protection. Reapply
every 2-3 months (location-dependent) to maintain an active bug barrier. With our service, timely reminders and automatic shipments ensure you never miss a reapplication. Keeping your home bug-free has never been

How is Bug Bug different from other pesticides and DIY kits on the market?

Pro-Grade Products: Our pesticide, both natural and synthetic, contains high-quality, long-lasting, professional-grade ingredients. Our insecticides are proven effective against hundreds of insect species, including common household pests. You get the same powerful solutions the pros use.

Built-in Resistance Prevention: To maintain efficacy over time, we rotate the pesticides you receive, preventing insects from building resistance to any single treatment.

Expert Support: Our pest control experts are always available to guide you through application, provide specialty treatments, or even help identify bugs. Reach out via phone or chat anytime you need assistance.

Bug-Free Guarantee: Your BugBug subscription includes a bug-free guarantee. If you encounter any pest issues, we'll promptly address them at no extra cost. We may send specialized treatments or offer personalized support over the phone.

Ultra-Easy Application: We've designed every step of the application process to be incredibly simple. With our powerful reusable electronic sprayer, straightforward step-by-step guides and videos, and pre-measured products, doing your own pest control has never been easier.

More questions? Reach out to us!